Refund policy

To arrange the return of any item please contact our customer service manager via email at hello@mcintyremerino.com.Please include your order number in your email. 

Returns on full price items:

If you have changed your mind about your full price purchase, McIntyre will be pleased to offer you a refund or exchange provided that:

• The item with the original receipt is returned within 30 days of purchase. 
• The item is in original condition and is unwashed, unworn, and returned with the orange tag attached in their original state. 

Refunds will be processed electronically within 5 days of receipt. 

Returns on sale items:

If you have changed your mind about your sale purchase, McIntyre will be pleased to offer you an exchange or credit note provided that:

Faulty Items:

As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Mcintyre. In accordance with Australian Consumer Law, if the item has a major failure, you may seek a refund or exchange. This does not cover normal wear & tear of any garment. Please contact our customer service manager via email at hello@mcintyremerino.com to discuss your options.