To arrange the return of any item please contact our customer service manager via email at hello@mcintyremerino.com.Please include your order number in your email.
Returns on full price items:
If you have changed your mind about your full price purchase, McIntyre will be pleased to offer you a refund or exchange provided that:
Refunds will be processed electronically within 5 days of receipt.
Returns on sale items:
If you have changed your mind about your sale purchase, McIntyre will be pleased to offer you an exchange or credit note provided that:
Shipping on returns/ exchanges:
You can either choose to purchase a return label from McIntyre or post the return via your own method. You can discuss this option with our customer service team.
Faulty Items:
As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Mcintyre. In accordance with Australian Consumer Law, if the item has a major failure, you may seek a refund or exchange. This does not cover normal wear & tear of any garment. Please contact our customer service manager via email at hello@mcintyremerino.com to discuss your options.
Thanks, the McIntyre team