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Return Policy



If you have changed your mind about your purchase, McIntyre will be pleased to offer you a refund or exchange provided that:

  • The item is in original condition and is unwashed, unworn, unused and has not been altered or personalised
  • Presentation of the original invoice or receipt within 30 days of purchase

To arrange the return of any item please contact our customer service manager via email at

Refunds will be processed electronically and will be discussed with you. 

Faulty Items

As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Mcintyre. In accordance with Australian Consumer Law, if the item has a major failure, you may seek a refund or exchange. Please contact our customer service manager via email at to discuss your options.